Business Analyst

  • Competitive Hourly Rates
  • Long Term Contract
  • Bianca Fong (02) 6257 9802

Opportunity for highly motivated and energetic self-starter in exciting blended role of BA and UX.

Your new company
This large government department has a set of diverse responsibilities that incorporate strategic initiatives and services across both Public and Private Sector enterprise by providing services across a multitude of platforms within their own specialist sector. This department provides policy advice, analysis and other services to the Australian Government.

Your new role
In your new role you will work in a diverse position across both traditional and digital Business Analytic requirements. You will:

  • Work closely with the business owner, Product Manager and vendors to ensure prioritisation of work that benefits the users.
  • Build an understanding of the users and their behaviour and provide insight to the policy team about how users interact with services. This will include through working with a range of diverse and passionate external stakeholders, also to ensure ongoing communications about the product, as well as seeking user/sector/stakeholder feedback to inform ongoing iterations of the product.
  • Collect and present key performance data and analysis for the product for a range of purposes (the Department, other Department’s/agencies, the Minister’s Office, external stakeholders)
  • Assist with stakeholder engagement activities (including end users, health professionals , service providers, and others)
  • Attend and present as required at various stakeholder engagement activities
  • Contribute to the implementation of the product’s communication strategy
  • Work as part of the policy team (and broader delivery team) to support day-to-day activities to ensure the ongoing success of the product
  • Undertake travel as required and approved

What you'll need to succeed

  • Ability to lead or facilitate co-design
  • Understand the factors that enhance user experience and increase end-user satisfaction and service usage
  • Using creative design to enhance the appeal of the services
  • Highly developed analytical skills
  • Ability to contribute to strategic thinking
  • Highly developed stakeholder management skills
  • Highly developed verbal and written communication skills
  • Highly motivated and focused on delivering quality outcomes
  • Ability to participate as part of a broad project team, and take direction and guidance as required to ensure alignment with Departmental and Ministerial positions and sensitivities

What you'll get in return

  • Long Term Contract
  • Career Progression
  • Flexible Working
  • Highly Regarded Industry professionals

What you need to do now
If you're interested in this role and would like to discuss this position, or similar roles within the Federal Governement, further please contact Bianca Fong on 6257 9802 or send your resume directly to Bianca.Fong@hays.com.au]

SA Licence number : LHS 297508