B2B Functional Architect / Functional Consultant / Senior Business Analyst

This (Functional Architect/ Sr Business Analyst) role will be working with the client stakeholders, internal technical team and related third parties to analyse, design and document technological solutions using SFCC to meet the business objectives.

The (Functional Architect/ Sr Business Analyst) will be responsible for representing business in all internal stakeholder project meetings and will be a key member of a professional team delivering technology-based solutions to market leading retail companies. The Functional Architect will be responsible for training the client in the platform when needed.



  • To analyse and understand business needs, their project vision, scope and core objectives
  • Lead discovery workshops with B2B stakeholders to define high level business requirements
  • Defining the best possible solution which would meet the business needs and be achievable through the platform selected
  • Elicit requirements into functional areas and assist clients in prioritising them and get business sign off
  • Elicit detailed and granular functional requirements and/or user stories and be able deliver the following artefacts when needed
  • Functional design specification/Business requirements document
  • Wireframes
  • Workflow / business process flow diagrams
  • Data Model/s
  • Facilitate work estimation and sizing for requirements Collaborate with technical teams such as technical architects, lead developer and establishes the technical vision and analyse trade-offs
  • Be the liaison between the business and the development and QA team
  • Provide training material and run training sessions for business users when necessary
  • Coordinate change requests when needed
  • Ability to work with client to define their roadmap
  • Manage and own requirements to understand the requirements change process, and trace ability
  • Coaching junior BA’s as required

Selection Criteria

  • Minimum of 3 years of working experience in B2B sector
  • Good understanding of the B2B use cases
  • Working experience in at least one B2B platform – Hybris B2B, Magento B2B, Episerver, Cloud Craze
  • Experience in successfully leading discovery workshops
  • Good communication and presentation skills
  • Good requirement documenting skills in form of Use cases and user stories
  • Cross Sales force cloud experience – Marketing, sales and service cloud.
  • Good understanding of topic like SEO, Analytics, AB testing
  • Should be well efficient in co-coordinating with offshore team and vendors.
  • Should have worked on any business tools like Visio or similar
  • Exposure to issue management and collaborative tools E.g. Jira, Basecamp, Confluence
  • Ability to travel domestic and internationally


  • Flexible working arrangements
  • Forward thinking company with growth prospects
  • Office based in Richmond, Melbourne
  • 25 days annual leave per year
  • 2 corporate social responsibility days per year
  • Your birthday off
  • Team lunches, dinner/drinks & great team culture
  • Travel opportunities